Contact WifeLovers - Customer Support & Help Center

How Can We Help You?

Email Support

Send us a detailed message and we'll respond within 2 hours. Perfect for account issues, billing questions, or detailed inquiries.

support@wifelovers.com

Phone Support

Speak directly with our support team for immediate assistance. Available 24/7 for urgent issues and account emergencies.

+1-800-WIFELOV

Live Chat

Get instant help with our live chat feature. Available for logged-in members with real-time support for quick questions.

Start Live Chat

Help Center

Browse our comprehensive FAQ and help articles for instant answers to common questions and step-by-step guides.

Browse Help Center

Support Information

Our dedicated support team is committed to providing you with the best possible service. Here's what you can expect when you contact us.

24/7 Availability

Our support team is available around the clock to help with any issues or questions you may have.

Phone support: 24/7 for urgent issues
Email support: Responses within 2 hours
Live chat: Available for logged-in members
Emergency support: Immediate response for critical issues

Fast Response Times

We understand that your time is valuable, so we prioritize quick and efficient support responses.

Critical issues: Immediate response
High priority: Within 30 minutes
Standard inquiries: Within 2 hours
General questions: Within 4 hours

Expert Support Team

Our support specialists are trained experts in affair dating, privacy, and technical issues.

Specialized training in discretion and privacy
Technical expertise for all platform features
Multilingual support available
Continuous training on latest features

Frequently Asked Questions

How do I reset my password?

Click "Forgot Password" on the login page, enter your email address, and we'll send you a secure reset link within minutes.

Is my information kept confidential?

Absolutely. We use military-grade encryption and strict privacy policies to ensure your personal information and activities remain completely confidential.

How do I cancel my premium membership?

You can cancel anytime from your Account Settings > Billing section, or contact our support team for immediate assistance with cancellation.

Why can't I access my account?

Common reasons include incorrect login credentials, browser cache issues, or temporary account restrictions. Try password reset first, then contact support.

How do I report inappropriate behavior?

Use the "Report" button on any profile or message, or contact our support team immediately. We take all reports seriously and investigate promptly.

Can I get a refund for my premium membership?

Refunds are available within 14 days of purchase if you haven't used premium features. Contact our billing support team for refund requests.

How do I verify my profile?

Go to Account Settings > Verification and follow the photo verification process. Verified profiles get more visibility and trust from other members.

What payment methods do you accept?

We accept all major credit cards, PayPal, and cryptocurrency for maximum privacy. All transactions are processed securely and discreetly.

Our Global Offices

United States

WifeLovers USA Headquarters
123 Discretion Avenue
New York, NY 10001
Phone: +1-800-WIFELOV
Email: usa@wifelovers.com

United Kingdom

WifeLovers UK Office
45 Privacy Lane
London, SW1A 1AA
Phone: +44-20-7946-0958
Email: uk@wifelovers.com

Canada

WifeLovers Canada Office
789 Confidential Street
Toronto, ON M5V 3A8
Phone: +1-416-555-LOVE
Email: canada@wifelovers.com

Australia

WifeLovers Australia Office
321 Discreet Boulevard
Sydney, NSW 2000
Phone: +61-2-9374-4000
Email: australia@wifelovers.com

Contact Our Support Team